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Support

Need help? Email us at konektdxb@gmail.com and we'll get back to you.

Frequently asked questions

How do stamp cards work?

When you check in at a participating café, you collect a digital stamp. Once a card is complete, you earn the café's reward — and you can even gift a free coffee to a friend. No more paper punch cards.

How do I claim my café?

If you own or manage a café, open its page in the app and tap Claim this café. We verify ownership, then give you free tools: digital stamp cards, a customer database, and review prompts. You can also email konektdxb@gmail.com for help.

How do I delete my account?

Go to Profile → Settings → Delete Account. This permanently removes your account and all your data. It cannot be undone.

How do I report a post or user?

Tap the ••• menu on any post and choose Report. Our team reviews every report manually.